Welcome to Gentleway Systems LLC. Our mission is simple: keep patients and staff safe from harm through our flagship program, Prevention and Management of Assaultive Behaviors – The Gentleway System.
With 20 plus years of frontline experience, we’ve developed proven, trauma-informed methods that help staff prevent and de-escalate crises before they escalate.
We believe in prevention first, but if all else fails, individuals are held without harm—ensuring dignity, compassion, and safety remain at the core of every intervention.
Trust Gentleway Systems to provide the training, tools, and guidance needed to protect healthcare workers and create safer, more supportive environments for all.
At Gentleway Systems™, our mission is simple: to keep people safe — both those receiving care and those providing it.
Founded by Clifford Cartagena, RN, a nurse with over 20 years of experience in psychiatric, behavioral health, and memory care, Gentleway Systems blends real-world safety expertise, gentle way principles, and trauma-informed care into a practical, results-driven approach to personal and workplace safety.
Gentleway Systems began as a specialized training program for healthcare and frontline professionals. Over time, it grew to serve anyone seeking practical safety and the tools they can trust.
From hospital units to real estate showings, from memory care homes to everyday life — we’ve seen the challenges people face and the need for simple, effective solutions that keep people safe.
What We Offer
Training Resources — Guides, workbooks, and educational materials for healthcare providers, caregivers, and safety-conscious individuals.
Professional Safety Training — In partnership with our other LMS website GentlewayPro.com, we deliver ADHS-compliant courses, workplace violence prevention training, and memory care education.
Our Vision
A world where safety is accessible, prevention is prioritized, and empowerment is part of everyday life — whether you’re a nurse on the night shift, a realtor meeting a client, or a caregiver supporting someone living with dementia.
Gentleway Systems ™ — Safety. Skill. Support.
Why Choose Us
NOTE: This is designed to create Instructors in facilities who will later become the trainers of our program
NOTE: This training is open to anyone who needs certification—whether you’re already working in a facility or preparing to start. You can join on your own or as part of a group of employees.
By attending this course, you’ll gain practical skills to keep yourself and your patients safe, while building confidence and creating a more supportive care environment.
We’d love to hear from you! Whether you have questions, feedback, or need assistance, our team is here to help. Reach out to us via phone, email, or by filling out the form and we’ll get back to you as soon as possible.